The AEK Golf Tee Time Reservations module provides management with a complete golf course scheduling tool. Golf staff may take telephone or in-person reservations based upon user-defined parameters. The system may be interfaced with the AEK Touch-Tone Tee Time System to permit customers to make their own reservations. Personnel can make a reservation, call up a schedule, or inquire on a membership/reservation status on any video monitor and/or print the information.
The Golf Tee Time Reservations system interfaces via AEK Point-of-Sale to handle the golfer’s payment of green fees, as well as tee time reservation fees and cart fees, if used. A golfer will present the cashier with an AEK Universal Card and by scanning the bar code on the card, the system will determine what fees the golfer must pay. If the golfer does not have a card or is a non-resident, the system will charge user-defined non-member rates for payment.
Staff is able to make one or more tee time reservations at one or more user-defined golf courses. Staff may change, cancel and or review tee time reservations 24 hours a day, 7 days a week. Changes may be made within user-defined limits prior to the reservation date and time. Choices may be made for a tee time reservation by time and day/date, or by the course if multiple courses are available.
Reports provide management with operating information such as: summary of existing reservations; percentages of resident, non-resident; peak reservation times, and more. The reporting functions of the system may be user-defined via standard ad-hoc report generator. Report options for printing, display, or output to data files for transfer to other systems and applications.
The system will account and maintain a history of golfer activity including "no show" for golfers who have failed to cancel or appear for their reserved tee time. The system also allows for the generation of no-show letters and reports. Penalties and charges may be optionally assessed, including rejection of any member number in the system. Staff may restore good standing status upon payment of outstanding fees or expired penalty time periods.
Reserved tee times may be designated for any date of the week for a user-defined period of up to weeks or even years in advance. It will match twosomes into foursomes, if desired. Singles may be designated for match-ups only with twosomes or threesomes. The system may offer the best available tee time at any individual course or the best time at any course in the system based on the user’s menu selection.
In addition to the schedules and lists above, the system produces demographic data on the golfing population, including: system set ups, golfer categories, usage and population statistics, and more.