One Stop Shop "Peggy is a great trainer and resource. New employees feel very comfortable asking questions. She is very approachable. "Waseem is very patient with non-technical staff and follows through until the job is. Juliet stays calm and composed despite frantic phone calls. "AEK is a one stop shop. In the governmental field, anything you need from management reporting to auditor’s information... come ready to go." Laurelyn Woods Glen Ellyn Park District Glen Ellyn, IL

Excellent Training "The Accounting applications work well for us. The support we receive is very good. Peggy Brodeur is particularly helpful and cheerful. She is an excellent trainer." John Short Buffalo Grove Park District Buffalo Grove, IL

Prompt and Courteous "Our Agency uses the Facility Scheduling and Recreation Registration software. We are very pleased with the software and it has provided very valuable information for us. "The customer service is great. Always prompt and courteous. "The people and the programs are very good." Brenda Martin Gainesville Parks and Recreation Gainesville, GA

Patience "I would like to recognize Mike Klawitter for his patience in working on our AEK issues. He is usually available to be of assistance and when he is busy, he attends to our questions in a timely manner. He offers many different options when trying to find solutions to problems. He has done a great job training me and Lori and overall we are pleased to work with him." Jennifer Benitez Itasca Park District Itasca, IL

From Applications to Training Services "The Village of Lynbrook is very pleased with AEK computers and the services they provide from the application down to the training services. "Thanks to Michael Klawitter, who set up our applications and trained our staff. Mike is still very helpful whenever I need assistance, and Cheryl Ocker is always very cooperative." Patricia Ciampi The Village of Lynbrook Lynbrook, NY

Knowledgeable, Responsive, Proactive "I’ve been an AEK user for ten years and have worked directly with their staff for the past three years. I’ve always found the entire AEK staff to be knowledgeable responsive and proactive to our needs. They are quick to fix problems, they keep us up-to-date on training opportunities and they always have a good selection of bagels." Vince Clark Oak Lawn Park District Oak Lawn, IL

User Friendly "We elected to change vendors because we needed a company that would understand our industry, would tailor their applications to meet our information requirements, and whose applications would be user friendly. AEK has exceeded our expectations in all areas. "Whenever we have to call AEK for assistance we realize the importance of having a vendor that understands customer service. Phone calls are answered by a real person promptly and professionally. Most questions are resolved in the initial call saving us time of having to wait for call backs. "The staff at AEK is exceptional. Over the past several years we have dealt pretty much with the same individuals. We know them by name and understand their expertise and specialties. They know us by name, they know our business, they know our applications and they know how we operate. It is an excellent partnership." Mark J. Lesar Ozaukee County Parks Commission Port Washington, WI

Dependable "In over eight years, AEK Customer Service Representatives have done an excellent job keeping the Village’s various accounting applications up and running even through critical times." Richard Ratkowksi Village of Lake Zurich Lake Zurich, IL

Quality of Care "They are very responsive to our needs and we have appreciated the quality of care." Mindy Munn Elk Grove Park District Elk Grove Village, IL

Quick Service "...just wanted to thank you for helping me out when I needed quick service. It was greatly appreciated. Thanks." Mindy Munn Elk Grove Park District Elk Grove Village, IL

Reliable "Morton Grove Park District successfully printed Accounts Payable and Payroll checks – They are perfect, thank you." Vihra Morton Grove Park District Village of Morton Grove, IL

Asking the Right Questions "Just a quick not to let you know we think our Linux server problem may be solved. I called AEK on Tuesday morning and Peggy answered the phone; I told her the trouble we were having and she started brainstorming about our trouble. With Peggy asking the RIGHT questions, we determined that it might be something happening in this building that was draining the power and possibly this was just enough to knock out the Linux server Sure enough, when I called the parks department, I was told the air conditioning units were set to go on at approximately the same time our server was going down. To make a long story short, we have rerouted the power supply and haven’t had a problem since. "Thanks to Peggy, everyone was looking at their own ‘areas’ to determine if the problem was theirs. Peggy made me look at the entire picture and with her help, we are now up and running. Peggy – Thank you from the entire staff at Palatine Park District!" Debbie Smith Palatine Park District Village of Palatine, IL